Empowering businesses with integrated solutions
At Ephrata Total Solutions, we bring together strategic insight, operational excellence, and industry expertise to deliver customized services that drive measurable impact.
About
Who we are and what drives us forward
Who We Are
Ephrata Total Solutions is a multi-disciplinary consulting and services firm offering expert guidance and end-to-end execution in the areas of real estate, facility management, events, and hospitality.
With a sharp understanding of industry dynamics and operational intricacies, we help clients streamline processes, enhance visibility, and deliver exceptional customer experiences.
Our Vision
To be India's most trusted partner in delivering integrated solutions that simplify operations and enhance business value.
Our Mission
To enable organizations to thrive through smart, sustainable, and scalable service solutions tailored to their unique needs.
Vision & Mission
Guiding principles that drive our business forward
Looking Forward
To be India's most trusted partner in delivering integrated solutions that simplify operations and enhance business value.
Building trust through consistent quality delivery
Simplifying complex operational challenges
Creating measurable business value for clients
Our Purpose
To enable organizations to thrive through smart, sustainable, and scalable service solutions tailored to their unique needs.
Delivering smart solutions that optimize resources
Creating sustainable practices for long-term growth
Building scalable solutions that grow with your business
Services
Comprehensive solutions tailored to your business needs
Real Estate Channel Partnerships
We facilitate strategic property partnerships and sales acceleration across residential and commercial verticals.
- Project positioning and market analysis
- Channel enablement and partner management
- Sales acceleration and growth strategies
Facility Management Consulting
Optimize your facilities with our process-driven consulting covering all aspects of facility management.
- Facility audits and SOP design
- Vendor engagement and compliance management
- Manpower planning and operational readiness
Hotel & Hospitality Consulting
From operational audits to pre-opening support, we help hospitality brands build service excellence.
- Operational audits and service optimization
- Pre-opening support and staff training
- Guest satisfaction and revenue optimization
Leadership
Meet the team driving our vision forward
Sandra D'Souza
Managing Director
Sandra brings over20 years of experience across project planning, microfinance, education, and organizational development. With a Master's in Social Work (MSW), she has successfully led programs in training, mentoring, and career guidance.
Anu Antony
Director of Operations
Anu has18 years of extensive industry experience, with an equal split between hospitality and hotel operations and corporate core administration. His expertise spans hotel sales, service delivery, and strategic operations.